Frequently Asked Questions

We currently offer a curated selection of imitation, korean-style, western, and fashion-forward jewelry. Our collection includes chains, bracelets, rings, earrings, and pendants designed to elevate your everyday style. Soon, we’ll be expanding into more fashion accessories.

While many customers wear our jewelry comfortably, individual skin sensitivity may vary. Our pieces are made using commonly used imitation jewelry materials, but we recommend caution if you have known metal allergies or sensitive skin. Please review product descriptions or reach out before ordering.

We typically process and ship orders within 1–2 business days. Delivery within India usually takes 3–7 working days, depending on your location and the courier service.

Once your order is shipped, you’ll receive a confirmation email or WhatsApp message with a tracking link. You can follow your parcel in real time using that link

We’re really sorry if that happens! Kindly email us at support@rizzstore.com within 48 hours of receiving your package along with photos of the issue, and we’ll sort it out as quickly as possible.

For hygiene and safety reasons, we do not accept returns on jewelry unless the item is damaged or incorrect. If your item arrives damaged or defective, please contact us within 48 hours of delivery with pictures, and we’ll be happy to assist with a replacement or refund.

We’re currently an online-only brand. All orders are processed and delivered directly to your doorstep. You can shop 24/7 on www.rizzaccessories.com.